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Internal Coaching Practices

December 5, 2021/ICF Philippines/

Coaching appears to be moving further down in the organization to encompass more groups, including new hires, cohort learning groups, sales groups, employees at key transition points such as first-time managers, and groups focused on diversity, equity, inclusion and belonging (DEIB), among others.

To accommodate the uptick in demand, organizations are thinking about coaching differently. Coaching used to be defined as a one-to-one relationship, where one person gives feedback and guidance to the other. Today, however, we’re seeing organizations offer several other versions, such as:

  • Coaching on demand: Employees have access to a coach whose expertise they can leverage as needed.
  • Managers as coaches: Managers are trained as coaches to help employees perform better and navigate their careers.
  • Peers as coaches: Peers pair up and ask each other a series of questions designed to bring clarity to challenges they may both be facing.
  • Reverse mentoring and coaching: Younger employees provide more experienced employees with viewpoints and insights that help them lead better.
  • Coaching circles: Employees facing similar challenges meet to talk through issues and receive feedback and advice from the group.
  • AI coaching: Technology helps employees become aware of certain behaviors and provides feedback to correct those behaviors.

NOTE: ICF HAS A INTERNAL COACHING COMMUNITY OF PRACTICE. TO JOIN CHECK OUT THIS LINK.
https://learning.coachingfederation.org/professional-development/CP/internal-coaching-cp

References:

  • The Future of Employee Coaching Is Now Dani Johnson, Sana Lall-Trail [2021] https://www.reworked.co/learning-development/the-future-ofemployee-coaching-is-now/
  • Should Your Organization Use Internal Coaches? Kathy Gurchiek [2016] https://www.shrm.org/resourcesandtools/hr-topics/organizational-andemployee-development/pages/does-your-organization-use-internal-coaches.aspx
  • Executive Coaching 2022: Future Trends. Brian O. Underhill [2018] https://coachingfederation.org/blog/21025-2
  • Internal Coaching: Why You Need It And How To Perfect It Nikos Andriotis [2019] https://elearningindustry.com/internal-coaching-for-employeeswhat-why-how
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